1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Me
For purposes of EU data protection law, I, Melinda Mathews-Nanos, am the data controller of your personal information. If you have any questions or concerns, you may contact me at email@example.com. Alternately, you may mail me at:
Melinda Mathews-Nanos 7724 Pawnee Street, Prairie Village, KS 66208.
Please be sure to follow the measurement instructions I have provided. As most items are made to order, returns will not be accepted for wrong size, exchanges are allowed for non-add on shoes.
If your item arrives damaged, please take pictures and contact me ASAP so we can file an insurance claim, (I ship all packages with insurance).
Items with add-ons, such as toe guards or rubber soles, are considered custom & cannot be returned/exchanged unless they are defective.
International orders cannot be returned/exchanged.
Buyer pays return shipping. Buyer will pay any loss in value.
***If you have a special situation, please contact me. I'm happy to work out a solution with you.***
Place baby’s foot flat on a piece of paper & trace around the foot.
Measure at the longest part of the foot (toe to heel).
Add ½ inch to find size.
Be sure to measure from the first line on your ruler/measuring tape (using the very end of the device will provide an inaccurate measurement).
If you choose to add on toe guards (great for crawlers) OR rubber soles please go up 1 size.
If you add toes guards & rubber soles, you may need to go up 2 sizes.
Fabric moccasins are meant to fit snug, especially for young walkers. Buying large to have room to grow is not advised as the extra room can cause your kiddo to trip. When you get your shoes, you want them to fit like socks. A little extra width isn't a problem.
Machine wash shoes on a gentle cycle in cool water with a mild detergent. Air dry.
0-3 months (Size 1) - 4.0 inches toe to heel stretched
3-6 months (Size 2) - 4.25 inches toe to heel stretched
6-9 months (Size 3) - 4.5 inches toe to heel stretched
9-12 months (Size 4) - 4.75 inches toe to heel stretched
12-18 months (Size 5) - 5.0 inches toe to heel stretched
18-24 months (Size 6) - 5.75 inches toe to heel stretched
24+ months (Size 7) - 6 inches toe to heel stretched
Size 8 - 6.25 inches toe to heel stretched
Size 9 - 6.75 inches toe to heel stretched
Size 10 - 7 inches toe to heel stretched
Size 11 - 7.25 inches toe to heel stretched
Size 12 - 7.75 inches toe to heel stretched
Size 13 - 8 inches toe to heel stretched
As with any baby accessory this product should not be used without proper adult supervision. Never leave an infant or child unattended with this product. This product does contain small parts and the customer assumes full responsibility for ensuring that the product is used in a safe manner. By purchasing this product the customer agrees that use and purchase of the product is entirely at the customer’s own risk. byMindy & Milkweed Baby, nor any of its agents, affiliates, or contact providers shall be liable in any way for any direct, indirect, incidental, special, or consequential damages arising out of use of the products.
**before EACH use check product and discard immediately if it shows any signs of damage**